eSetu is Svaasam’s clinical management system that helps doctors and clinic managers streamline patient registration, appointments, consultations, billing, and compliance.

eSetu makes onboarding simple with digital registration, ABHA ID creation, and consent management built in. Appointment scheduling is seamless, with dynamic queue management, real-time wait time updates, and automated reminders. Patients can even book (Online or with Scan and Share at the Clinic)and manage appointments through the connected eTwin app, reducing no-shows and front-desk chaos.

eSetu includes dynamic queue management with check-in feature, update on queue number, current wait times, ensuring smoother patient movement and less waiting room chaos.

AI is a key enabler in eSetu. Sara, the medical AI assistant, supports doctors with clinical insights and coding accuracy, while Om, the operational AI assistant, automates scheduling, reminders, and day-to-day tasks. Together, they reduce manual effort, improve efficiency, and ensure both clinical and operational workflows run smoothly.

eSetu streamlines consultations with structured SOAP notes (patient history, nurse vitals, doctor assessment, and plan), AI-powered assistance, and instant access to past records. Doctors can generate multi-lingual ePrescriptions with a single click and share them digitally with patients or pharmacies. This reduces paperwork, improves accuracy, and saves valuable consultation time.

eSetu includes automated billing, payment gateway integrations (UPI, cards), and eTwin-linked payments workflows.

eSetu supports LIMS and PMS integrations for seamless diagnostic and pharmacy workflows. Work is underway to create LIMS and PMS within eSetu itself.

Every clinic using eSetu can offer their patients a free eTwin app ( at Silver Level ) to manage health records and reminders, strengthening engagement. All communications to the patient including Appointments, Consultations, Test results can be shared directly in eTwin. eTwin can be used for Patient Campaigns, Events, Loyalty Programs.

eSetu supports ABDM consent management, NABH-aligned audit trails, and standard coding (ICD, LOINC).

eSetu is designed to adapt to your clinic’s unique workflow. You can customize by configuring Admin templates for appointment slots, consultation templates, prescription formats, billing line items, billing receipts and even user roles. Whether you run a single-doctor practice or a multi-specialty clinic with multiple branches, eSetu scales and configures to fit your operations.

Clinics, Doctors can request a demo from right here in our website and most clinics can be onboarded within days, with customization available for larger setups.

eSetu automatically saves the current data, consultation details when internet is down and syncs up once internet connectivity is restored. During offline mode, there will be a reduction in AI functionality available.

Pricing is offered on Subscription basis and differs based on few factors : Type of Plan (Basic, Premium, Elite), Subscription duration (Yearly, 3 Years, 5 Years) and Number of Patient transactions. Customized Pricing can be offered based on customization required and it is best to connect with Svaasam's sales team to get the details.

eTwin is Svaasam’s personal health app that helps individuals and families manage their health records, prescriptions, and wellness in one place.

Unlike images, eTwin digitizes health data and integrates it with ABHA IDs, making it searchable, shareable, and actionable.

eTwin allows you to manage multiple family profiles under one account, including children and elderly members.

eTwin syncs with wearables that are connected with your phone and uses it to track health metrics and generate an integrated health score. The integrated Health score gives a holistic view of your health that can be tracked to make adjustments and improvements to your life style.

eTwin provides predictive early warnings and proactive health nudges including Lab tests, Doctor consultations based on your medical history, current physical activity and current medical vitals. These proactive actions help you take the necessary steps to prevent any major health scares.

eTwin stores records in internationally accepted formats making them shareable with any provider worldwide.

eTwin allows you to share your records securely with any doctor, even if they don’t use Svaasam.

It provides medication reminders, appointment alerts, and adherence tracking to keep you on schedule.

Every Individual can get access to eTwin Silver for free. Individuals can then upgrade to eTwin Gold or eTwin Platinum to get more benefits. Both the plans are available on annual subscription model.

eTwin includes a medical AI assistant that can answer basic queries based on your personal health history.