Your Health, Organized. Your Life, Simplified.

Indviduals often struggle to keep their medical history organized across multiple doctors, labs, and hospitals — leading to repeated tests, missed information, and poor continuity of care. Svaasam's eTwin puts patients back in control with a single app to create their ABHA ID, securely store and access their health records, and share them instantly with Doctors when needed. With Doctor appointment booking, medication reminders, family health management, and teleconsultation built in, eTwin makes healthcare simpler, safer and better.

Unified Health Records

Keep all your consultations, prescriptions, lab results, and medical history in one secure app. No more lost files or repeated tests — your health is always at your fingertips.

Svaasam Health Score

Sync with wearables data from your phone to track vitals and generate an integrated health score with current daily activity and your medical history. See trends over time and stay ahead of potential health issues.

AI Health Assistant

Ask health-related questions and get personalized responses from Sara, your AI health assistant, powered by your records and history. Guidance you can trust, anytime.

Appointments Management

Find doctors, labs, or clinics and book appointments in a few taps based on your favorite criteria. Choose teleconsultations, walk-ins, or scheduled visits with real-time wait time updates.

Teleconsultation

Consult with doctors online and receive prescriptions instantly all within the secure Svaasam Platform — ePreiscriptions available in your preferred language for easy understanding and use.

Svaasam Anywhere

Your records are stored in international standards (FHIR, openEHR), making them instantly shareable with any provider — even those outside Svaasam. eTwin provides a consent based approval for you to share your medical history through Svaasam website. Perfect for travel or second opinions.

Family Health Management

Manage multiple family members — children, parents, or spouse — from a single app. Switch profiles easily and ensure everyone’s health is organized in one place.

Payments Tracking

Pay securely for appointments, consultations, and health services via UPI or cards. Track all your health expenses in one place for full transparency. Gain clarity on costs and make smarter health decisions.

Membership Benefits

Avail membership benefits from your Doctor's Loyalty programs as well as enjoy membership benefits from Svaasam Providers.

Be in control of your Health not just Health Records.

eTwin benefits at a glance

30 - 40%
Decrease in Appointment booking effort and Clinic waiting time with Dynamic Queue and Real time updates
25 - 30%
Decrease in stress due to consolidated health management for dependent family members

15 - 20%
Increase in consultation efficiency with prerecorded complaints and integrated health data
20 - 25%
Increase in medication adherence with automated reminders, alerts and adherence status.
[background image] image of a medical team collaborating

Smarter Health for You and Your Family.

Stay organized, track your health, and keep your entire family’s care in one place.

Protect.Prevent. Prosper.

eTwin : Flexible Packages to suit your needs

We offer a range of packages to suit to your needs so that you pay only for features you need.

Features
eTwin Features covered in each Package
Silver
Covers the basics - Doctor Search, Appointments, Patient Medical History
Gold
Silver + Integrated Health Score and Plan, Proactive NudgesEconomy + AI Features
Platinum
Gold + AI Medical Assistant


Smarter Health Control
📅 Unified Health Records
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
All
💳 Svaasam Health Score
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
All
⚙️ AI Health Assistant
Check - Elements Webflow Library - BRIX Templates
All
Faster Access Anywhere
🩺 Appointments
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
AIl
Check - Elements Webflow Library - BRIX Templates
All
🛡️Svaasam Anywhere
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
All
📱Teleconsultation
Icon Rounded Closed - BRIX Templates
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
All
Better Cost Management
🚀 Payments Tracking
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
All
🤝 Family Health Manage
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
All
📊 Membership Benefits
Icon Rounded Closed - BRIX Templates
Check - Elements Webflow Library - BRIX Templates
All
Check - Elements Webflow Library - BRIX Templates
All
Subscription
Included in Plan :
Number of Health Records
5
Records
Unlimited
Unlimited
Included in Plan :
Family Members
0
None
3
6
Min. Subscription Duration
Annual
Annual
Annual
Min. Billing Frequency
Annual
Annual
Bi Annual

Frequently Asked Questions

Here is the list of most Frequently Asked Questions on Svaasam's eTwin - Personal Health Manager. Additional info on Svaasam Platform and eSetu - Clinical Management are available in Complete FAQ page. For any other queries not covered, please do connect with us and we will ensure it is addressed promptly.

Complete FAQ

What is Svaasam?

Svaasam is an ABDM-compliant digital health platform that connects providers (Doctors), patients (Individuals) and payers ( Health Insurance companies). It enables secure health record creation, consent-based sharing, and smarter workflows for clinics and individuals.

Icon - Elements Webflow Library - BRIX Templates

How is Svaasam different from other healthcare
or clinic management solutions

Unlike fragmented tools, Svaasam integrates clinical management (eSetu) and  personal health management (eTwin) for Individuals with and AI-led features and insights into one secure platform.

Icon - Elements Webflow Library - BRIX Templates

Is Svaasam platform compliant with
Healthcare regulations ?

Svaasam aligns with India’s Ayushman Bharat Digital Mission (ABDM) standards, including ABHA ID creation, consent management and NHCX integration. Svaasam is also designed with NABH HIS/EMR standards in mind, including audit trails, role-based access, and coding compliance.

Icon - Elements Webflow Library - BRIX Templates

How secure is my data on Svaasam?

Your data is encrypted end-to-end, stored securely, and shared only through consent-based mechanisms with adequate audit trails.

Icon - Elements Webflow Library - BRIX Templates

Is training or support provided?

Svaasam Platform is designed to be easy and simple to use with almost zero to no training. However we do offer onboarding, training, and continuous support to ensure smooth adoption for clinics and patients.

Icon - Elements Webflow Library - BRIX Templates

What hosting models are available?

Svaasam is primarily cloud-based (SaaS) for fast deployment and low IT overhead. On-premise or hybrid options can be discussed for enterprise clients.

Icon - Elements Webflow Library - BRIX Templates

Can Svaasam migrate my existing data?

Yes. We provide migration support to bring in patient records, billing data, and past consultations from your current system.

Icon - Elements Webflow Library - BRIX Templates

Can Svaasam digitize my existing paper records?

Our OCR-enabled tools can scan and convert prescriptions, lab reports, and medical histories into structured digital records. This service is optional and will be offered as additional service on your need basis.

Icon - Elements Webflow Library - BRIX Templates

Does Svaasam support multi-branch organizations?

Yes. Clinics and hospitals can manage multiple branches with a centralized view and reporting dashboards.

Icon - Elements Webflow Library - BRIX Templates

How do I get started with Svaasam?

Clinics, Doctors can request a demo from right here in our website and individuals can download the eTwin app to start managing their health records right away.

Icon - Elements Webflow Library - BRIX Templates

What is eSetu?

eSetu is Svaasam’s clinical management system that helps doctors and clinic managers streamline patient registration, appointments, consultations, billing, and compliance.

Icon - Elements Webflow Library - BRIX Templates

How does eSetu facilitate with patient registration and appointments ?

eSetu makes onboarding simple with digital registration, ABHA ID creation, and consent management built in. Appointment scheduling is seamless, with dynamic queue management, real-time wait time updates, and automated reminders. Patients can even book (Online or with Scan and Share at the Clinic)and manage appointments through the connected eTwin app, reducing no-shows and front-desk chaos.

Icon - Elements Webflow Library - BRIX Templates

How does eSetu help with patient flow?

eSetu includes dynamic queue management with check-in feature, update on queue number, current wait times, ensuring smoother patient movement and less waiting room chaos.

Icon - Elements Webflow Library - BRIX Templates

What role do AI assistants play in eSetu?

AI is a key enabler in eSetu. Sara, the medical AI assistant, supports doctors with clinical insights and coding accuracy, while Om, the operational AI assistant, automates scheduling, reminders, and day-to-day tasks. Together, they reduce manual effort, improve efficiency, and ensure both clinical and operational workflows run smoothly.

Icon - Elements Webflow Library - BRIX Templates

How does eSetu simplify Consultations ?

eSetu streamlines consultations with structured SOAP notes (patient history, nurse vitals, doctor assessment, and plan), AI-powered assistance, and instant access to past records. Doctors can generate multi-lingual ePrescriptions with a single click and share them digitally with patients or pharmacies. This reduces paperwork, improves accuracy, and saves valuable consultation time.

Icon - Elements Webflow Library - BRIX Templates

Can eSetu manage billing and payments?

eSetu includes automated billing, payment gateway integrations (UPI, cards), and eTwin-linked payments workflows.

Icon - Elements Webflow Library - BRIX Templates

Can eSetu integrate with labs and pharmacies?

eSetu supports LIMS and PMS integrations for seamless diagnostic and pharmacy workflows. Work is underway to create LIMS and PMS within eSetu itself.

Icon - Elements Webflow Library - BRIX Templates

How does eSetu accomplish patient engagement?

Every clinic using eSetu can offer their patients a free eTwin app ( at Silver Level ) to manage health records and reminders, strengthening engagement. All communications to the patient including Appointments, Consultations, Test results can be shared directly in eTwin. eTwin can be used for Patient Campaigns, Events, Loyalty Programs.

Icon - Elements Webflow Library - BRIX Templates

Does eSetu ensure compliance?

eSetu supports ABDM consent management, NABH-aligned audit trails, and standard coding (ICD, LOINC).

Icon - Elements Webflow Library - BRIX Templates

Does eSetu support customization for my clinic setup

eSetu is designed to adapt to your clinic’s unique workflow. You can customize by configuring Admin templates for appointment slots, consultation templates, prescription formats, billing line items, billing receipts and even user roles. Whether you run a single-doctor practice or a multi-specialty clinic with multiple branches, eSetu scales and configures to fit your operations.

Icon - Elements Webflow Library - BRIX Templates

How quickly can a clinic start using eSetu?

Clinics, Doctors can request a demo from right here in our website and most clinics can be onboarded within days, with customization available for larger setups.

Icon - Elements Webflow Library - BRIX Templates

What if my internet connection goes down?

eSetu automatically saves the current data, consultation details when internet is down and syncs up once internet connectivity is restored. During offline mode, there will be a reduction in AI functionality available.

Icon - Elements Webflow Library - BRIX Templates

How much does eSetu cost?

Pricing is offered on Subscription basis and differs based on few factors : Type of Plan (Basic, Premium, Elite), Subscription duration (Yearly, 3 Years, 5 Years) and Number of Patient transactions. Customized Pricing can be offered based on customization required and it is best to connect with Svaasam's sales team to get the details.

Icon - Elements Webflow Library - BRIX Templates

What is eTwin?

eTwin is Svaasam’s personal health app that helps individuals and families manage their health records, prescriptions, and wellness in one place.

Icon - Elements Webflow Library - BRIX Templates

How is eTwin better than storing scanned reports?

Unlike images, eTwin digitizes health data and integrates it with ABHA IDs, making it searchable, shareable, and actionable.

Icon - Elements Webflow Library - BRIX Templates

Can eTwin be used for family members?

eTwin allows you to manage multiple family profiles under one account, including children and elderly members.

Icon - Elements Webflow Library - BRIX Templates

Does eTwin integrate with wearables?

eTwin syncs with wearables that are connected with your phone and uses it to track health metrics and generate an integrated health score. The integrated Health score gives a holistic view of your health that can be tracked to make adjustments and improvements to your life style.

Icon - Elements Webflow Library - BRIX Templates

How does eTwin help prevent health issues?

eTwin provides predictive early warnings and proactive health nudges including Lab tests, Doctor consultations based on your medical history, current physical activity and current medical vitals. These proactive actions help you take the necessary steps to prevent any major health scares.

Icon - Elements Webflow Library - BRIX Templates

How can I use eTwin while traveling abroad?

eTwin stores records in internationally accepted formats making them shareable with any provider worldwide.

Icon - Elements Webflow Library - BRIX Templates

Do I need my doctor to be on Svaasam to share my health data?

eTwin allows you to share your records securely with any doctor, even if they don’t use Svaasam.

Icon - Elements Webflow Library - BRIX Templates

How does eTwin help with daily health management?

It provides medication reminders, appointment alerts, and adherence tracking to keep you on schedule.

Icon - Elements Webflow Library - BRIX Templates

Is eTwin free to use?

Every Individual can get access to eTwin Silver for free. Individuals can then upgrade to eTwin Gold or eTwin Platinum to get more benefits. Both the plans are available on annual subscription model.

Icon - Elements Webflow Library - BRIX Templates

Does eTwin include AI features ?

eTwin includes a medical AI assistant that can answer basic queries based on your personal health history.

Icon - Elements Webflow Library - BRIX Templates