Designed for Clinics.Built for Growth.

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image of patient consultation (for a dental office)

Running a clinic means juggling patient records, appointments, billing, compliance and endless paperwork : often across disconnected systems. eSetu solves this by bringing everything into one secure, ABDM-compliant platform. From digital patient registration and dynamic scheduling to e-prescriptions, Lab - Pharmacy integration and billing — eSetu cuts through the administrative burden so Doctors can focus on what matters most: Delivering quality healthcare to your patients.

Explore eSetu: Clinical Management

Discover how Svaasam’s eSetu, a complete clinic management platform that unifies patient registration, appointments, consultations, billing, and compliance in one place operates. Built on global and indian healtech standards, it eliminates fragmented systems and manual effort. With eSetu, providers can focus more on patients and less on paperwork.

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📅 Smart Appointments

Seamlessly manage all types of appointments — from walk-ins to teleconsultations — with ABHA ID creation, Scan and Share, integrated dynamic queue management. Patients can book at clinic or directly in their eTwin mobile app, while real-time wait times and automatic rescheduling keep operations smooth and patient experience stress-free.

⚙️ Workflow Configuration

Shape eSetu around your clinic’s workflow. From custom prescription and invoice templates to doctor schedules, billing line items, and communication preferences — configure everything to match your exact needs.

💬 Communications

Shape eSetu around your clinic’s workflow. From custom prescription and invoice templates to doctor schedules, billing line items, and communication preferences — configure everything to match your exact needs.

💳 Payments

Simplify collections with built-in billing and payment gateways. Generate invoices, track payments, and reconcile accounts with ease, reducing administrative effort and ensuring faster revenue cycles.

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🩺 Holistic Consultation

Doctors get complete patient context before every consultation: medical history, current complaints, and nurse-recorded vitals. Sara, our AI-powered conversational medical assistant captures the consultation discussion, structures it into SOAP notes, and generates multilingual ePrescriptions instantly — ensuring accuracy, speed, and compliance, both in-person and online.

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🛡️Compliance

Stay future-ready with ABDM consent management, NABH-aligned audit trails, and role-based access controls. eSetu ensures every record, action, and transaction is compliant, secure, and audit-friendly.

📱Mobile App

Enable clinical workflows on the go with eSetu’s lightweight mobile app. Nurses can record vitals, doctors can modify appointments, and critical tasks can be completed quickly from any device.

🤝 Patient Engagement

Boost retention and loyalty by giving patients free access to eTwin Silver. Patients can book appointments, receive updates, and access prescriptions and test results seamlessly strengthening their connection with your clinic.

🚀 Membership Programs

Accelerate growth with built-in loyalty programs, membership discounts, referral management, and care coordination tools. Keep patients coming back while creating new revenue opportunities for your practice.

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📊 Insights

Get clarity on your clinic’s performance with customizable Command center dashboards and key metrics. AI-driven insights highlight bottlenecks and opportunities, helping you take data-backed decisions that improve efficiency and patient satisfaction.

Power Your Clinic. Empower Your Patients.

eSetu in Action

Digitize Today. Lead Healthcare Tomorrow.

eSetu : Benefits at a glance

25 - 30%
Decrease in No-shows due to Smarter Appointments, Dynamic Queue Management and Wait time updates.
20 - 25%
Increase in Patient retention through Free eTwin Silver enabling ongoing engagement and care coordination.
15 - 20%
Decrease in compliance, legal risks by aligning with NABH and ABDM standards Health tech.
40 - 50%
Decrease in Clinic overheads with automation of patient registration, appointments, billing and documentation.
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Faster Care, Smarter Records, Happier Patients.

eSetu : Flexible Packages to suit your needs

We offer a range of packages to suit to your needs so that you pay only for features you need.

Features
eSetu Features covered in each Package
Economy
Covers all the basic Clinical workflows
Premium
Economy + AI Features

Elite
Premium + Multi Clinics + Integrations
Smarter Administration
📅 Smart Appointments
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Manage Appointments
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Dyanmic Queue
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Patient Wait Time
💳 Payments
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All
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All
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All
⚙️ Workflow Configuration
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Limited
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All
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All
💬 Commu-nication
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eTwin
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Whatsapp
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All
Better Consultation
🩺 Holistic Consultation
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Patient History + Multi lingual Prescriptions
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AI Assistants
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LIMS, PIMS Integration
🛡️Compliance
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All
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All
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All
📱Mobile App
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All
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All
Greater Growth
🤝 Patient Engagement
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All
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All
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All
🚀 Growth Drivers
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All
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All
📊 Insights
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All
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All
Subscription
Included in Plan :
Number of Login Accounts
3
Accounts
5
Accounts
Not Limited
Included in Plan :
Patient Transactions / Year
5000
7500
15000
Min. Subscription Duration
Annual
Annual
Annual
Min. Billing Frequency
Annual
Annual
Bi Annual

Frequently Asked Questions

Here is the list of most Frequently Asked Questions on eSetu - Clinical Management. Additional info on Svaasam Platform and eTwin - Personal Health Manager are available in FAQ page under Resources menu. For any other queries not covered, please do connect with us and we will ensure it is addressed promptly.

What is eSetu?

eSetu is Svaasam’s clinical management system that helps doctors and clinic managers streamline patient registration, appointments, consultations, billing, and compliance.

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How does eSetu facilitate with patient registration and appointments ?

eSetu makes onboarding simple with digital registration, ABHA ID creation, and consent management built in. Appointment scheduling is seamless, with dynamic queue management, real-time wait time updates, and automated reminders. Patients can even book (Online or with Scan and Share at the Clinic)and manage appointments through the connected eTwin app, reducing no-shows and front-desk chaos.

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How does eSetu help with patient flow?

eSetu includes dynamic queue management with check-in feature, update on queue number, current wait times, ensuring smoother patient movement and less waiting room chaos.

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What role do AI assistants play in eSetu?

AI is a key enabler in eSetu. Sara, the medical AI assistant, supports doctors with clinical insights and coding accuracy, while Om, the operational AI assistant, automates scheduling, reminders, and day-to-day tasks. Together, they reduce manual effort, improve efficiency, and ensure both clinical and operational workflows run smoothly.

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How does eSetu simplify Consultations ?

eSetu streamlines consultations with structured SOAP notes (patient history, nurse vitals, doctor assessment, and plan), AI-powered assistance, and instant access to past records. Doctors can generate multi-lingual ePrescriptions with a single click and share them digitally with patients or pharmacies. This reduces paperwork, improves accuracy, and saves valuable consultation time.

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Can eSetu manage billing and payments?

eSetu includes automated billing, payment gateway integrations (UPI, cards), and eTwin-linked payments workflows.

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Can eSetu integrate with labs and pharmacies?

eSetu supports LIMS and PMS integrations for seamless diagnostic and pharmacy workflows. Work is underway to create LIMS and PMS within eSetu itself.

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How does eSetu accomplish patient engagement?

Every clinic using eSetu can offer their patients a free eTwin app ( at Silver Level ) to manage health records and reminders, strengthening engagement. All communications to the patient including Appointments, Consultations, Test results can be shared directly in eTwin. eTwin can be used for Patient Campaigns, Events, Loyalty Programs.

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Does eSetu ensure compliance?

eSetu supports ABDM consent management, NABH-aligned audit trails, and standard coding (ICD, LOINC).

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Does eSetu support customization for my clinic setup

eSetu is designed to adapt to your clinic’s unique workflow. You can customize by configuring Admin templates for appointment slots, consultation templates, prescription formats, billing line items, billing receipts and even user roles. Whether you run a single-doctor practice or a multi-specialty clinic with multiple branches, eSetu scales and configures to fit your operations.

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How quickly can a clinic start using eSetu?

Clinics, Doctors can request a demo from right here in our website and most clinics can be onboarded within days, with customization available for larger setups.

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What if my internet connection goes down?

eSetu automatically saves the current data, consultation details when internet is down and syncs up once internet connectivity is restored. During offline mode, there will be a reduction in AI functionality available.

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How much does eSetu cost?

Pricing is offered on Subscription basis and differs based on few factors : Type of Plan (Basic, Premium, Elite), Subscription duration (Yearly, 3 Years, 5 Years) and Number of Patient transactions. Customized Pricing can be offered based on customization required and it is best to connect with Svaasam's sales team to get the details.

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